Call to Arms to Tackle the ‘Beast from the East!
Amidst ‘The Beast from the East’, Ground Control teams stepped in to support our client, Severn Trent Water, helping in areas where water supply had failed due to huge numbers of burst water pipes; a result of the freezing temperatures.
After offering support, and later receiving a call from the client, Ground Control Regional Operations Manager, Stewart Harley was quick to action arranging numerous teams to attend the priority site in Buxton, Derbyshire. The guys worked tirelessly to assist Severn Trent, getting much needed supplies out to the public in their hours of need.
Stewart commented; “It was great to be able to support our client in this way and help many people when supplies were sadly limited due to the extreme weather. Huge thanks go to Simon Keating, Geoff Simcock, Steve Wallwork, James Roe, Paul Trevena and Paul Trevena Jnr for helping over the 2 days, as well as Brian Cowe for helping organise the teams to ensure full support. We’ve seen some lovely comments come in from members of the public, as well as the client, which is great. A huge well done to everyone involved for going the extra mile.”
Steve Gough, Contract Specialist at Severn Trent Water commented;
“The Beast from the East brought a set of challenges to Severn Trent never before have we seen such a high number of bursts in one period, we had 160 bursts in one day. We have seen thaw events like this in the past but not to this scale, they are caused by a prolonged cold spell, when the ground warms it causes movement and fractures water mains.
The extreme number of bursts meant we had teams working flat out to repair water mains, so we could restore loss of supplies to our customers. In response we set up several bottle distribution centres all ran by volunteers to ensure our customers had a safe supply of drinking water. The support we had from our supply chain partners was fantastic and couldn’t have done it without you. The incident was very reactive and keeping our customers happy was our number one priority.
Severn Trent would like to thank Ground Control for contributed support to the event and an enormous thank you to the families and friends who’ve rallied round in the background while this is going on.”
Further comments from the local residents…
“I wanted to email to thank the Cheshire team, Simon, Steve, Geoff and James for their help with the water deliveries to the village of Earl Sterndale today. Not only have they delivered it, they have offered to carry water to people’s homes where they may be unable to carry it, it is very snowy slush here, so difficult for the elderly, and have generally, smiled and been courteous to everyone. It is lovely to be able to see people who care and go the extra mile.”
“I would just like to say a very big thank you to the teams which arrived in Earl Sterndale last Thursday 10th March, bringing much needed water to our village. We had been without water for 4 days, the weather was appalling (snowing again) making getting out of the village very difficult. I really appreciated getting bottled water from them.”